Visitor Management

Visitor Management is one of MyGate’s core offerings, as it plays an important role in establishing a secure environment within your society. At the same time, it also provides a seamless and pleasant check-in experience to your guests.

With the help of MyGate’s Visitor Management feature, you can easily manage visitor access or pre-approve entries, to ensure enhanced security and convenience for everyone.

You can manage visitor entry through one of the two ways:

1. The Visitor Notification

This is a smooth one-step process that will notify you when there is a visitor requesting entry into your home.

  • Once the visitor shares their details with the guard, you will receive a notification about the same.
  • You can choose to either approve or deny their entry.

2. Pre-approval

When you create a pre-approval, you can validate a visitor’s entry in advance, to avoid last-minute hassles. This feature enables residents to provide visitor details such as name, contact information, and expected duration of the visit to security guards via the MyGate app.

To pre-approve visitors

  • Click on the ‘Pre-Approve’ icon on the home screen.
  • Click on ‘Guest’ and choose between ‘Once’ and ‘Frequently’
  • Fill in the relevant details and click on the ‘Select Guest’ option
  • Choose the guest(s) from your contact list or add the details manually and click on the ‘Add Guest’ option.
  • Customise the invite with the theme of the event you’re hosting, add a note and share it with your guests.

Your guests can click on the link, validate their number and receive the pre-approval passcode.

Gone are the days of unexpected knocks on the door. With MyGate’s Visitor Management feature, it is easier than ever to effectively secure your home and get a headstart on guests dropping by!


MyGate is building technology to simplify check-ins everywhere. Our flagship solution, launched in 2016, currently facilitates over 2 million check-in requests every day at thousands of gated premises across the 25+ cities in which we operate, and continues to show rapid growth. We’ve strengthened our commitment to information privacy by following GDPR guidelines, the global gold standard for data privacy.


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