Every housing society has that one WhatsApp group where the same questions keep coming up.
What are the pool timings?
What’s the pet policy?
Can guests use the clubhouse?
What’s the nearest emergency hospital number?
The answers already exist in your society’s rulebook, notices, and community documents—but finding them isn’t always easy. Committee members and admins end up answering the same queries repeatedly, taking time away from more important community matters.
That’s where Ask Society, powered by MIRA AI, comes in.
Ask Society transforms your society’s existing documents into an intelligent knowledge base, allowing residents to ask questions in natural language and receive instant, policy-based answers directly within the Mygate app.
What is Ask Society?
Ask Society is a new AI-powered feature in Mygate that helps residents find information from their society’s official documents in seconds.
Instead of searching through PDFs or asking admins, residents can simply ask MIRA questions like:
- What are the pool timings?
- What is the pet policy?
- What are the clubhouse rules?
- What’s the emergency hospital contact number?
MIRA responds using the documents and directories uploaded by your society, ensuring answers are accurate, consistent, and specific to your community.
Why does your society need it?
As communities grow, so does the volume of resident queries. While each question may seem small, collectively they consume hours of committee and admin time every week.
Ask Society helps reduce this operational load by making your documented information instantly accessible.
Here’s what it solves:
- Reduces repetitive resident queries across WhatsApp groups and community chats.
- Delivers consistent, policy-based answers using official society documents.
- Saves valuable admin and committee time by automating routine information requests.
- Helps residents find information instantly without digging through old notices or PDFs.
The result is a smoother experience for both residents and management committees.
How Ask Society works
The best part? You don’t need to create new content. Ask Society simply learns from the documents your society already maintains.
Enable it in 5 simple steps
- Log in to your Mygate Admin Dashboard.
- Navigate to Communications → Documents.
- Upload new documents or select existing ones and tag them for Ask Society.
- Inform your Mygate Relationship Manager once the documents are tagged.
- Your RM will activate the feature, making Ask Society available to residents in the Mygate app.
It’s a one-time setup that enables MIRA to understand your community’s documentation.
What kind of documents should you tag?
The more relevant documents you add, the more questions MIRA can answer accurately.
Recommended documents include:
- Society by-laws and policy documents
- Pet and parking guidelines
- Clubhouse, gym and swimming pool rules
- Amenity usage policies
- Emergency contact directories
- Resident handbooks
- Committee circulars and updated community guidelines
Important: Always tag the latest version of your society documents to ensure residents receive the most accurate information.
Built for your community, not generic AI. Unlike a general AI chatbot, Ask Society doesn’t rely on internet information. It answers using your society’s own policies, guidelines, and directories maintained within Mygate.
That means every response is grounded in the official information your management committee has approved, giving residents a trustworthy source for everyday community questions.
Frequently Asked Questions
Does Ask Society use internet information?
No. It answers only from the official documents and directories tagged by your society within Mygate.
Can we update documents later?
Yes. Simply upload the latest version and tag it. MIRA will use the updated information for future responses.
Do residents need another app?
No. Ask Society is available within the Mygate app once it’s activated for your society.
Is setup a one-time process?
Yes. The initial document tagging is done once, and you can continue adding or updating documents whenever needed.
Conclusion
Your society has already invested time in creating policies and guidelines. Ask Society ensures they’re no longer hidden inside documents, it makes them instantly accessible to every resident.
Enable Ask Society from your Mygate Admin Dashboard and let MIRA become your community’s always-available knowledge assistant.