Homebuyers are increasingly showing interest in a digital upgrade. In fact, 2018 was a record year for the home automation industry, which showed a growth of 30% year on year. Developers, therefore, now commonly integrate their projects with smart solutions, such as home automation, smart security, and the like.
Mygate is a comprehensive platform that enables over 200 leading developers to deliver a safer and more convenient community living experience. Beyond security, it provides developers and resident welfare associations with powerful digital tools to manage accounting, finances, visitor logs, staff attendance, payments, and society operations seamlessly. Its e-intercom feature replaces traditional systems at a minimal monthly cost, allowing developers to reduce expenses by up to 95 percent while streamlining daily community management.
What are customer expectations from technology in the real estate space?
Customers are, of course, very comfortable with technology today. Every day, they come across innovations that claim to make their lives easier in one way or the other and there is no shortage of options to choose from. However, they are not just looking to automate processes, but are keen to adopt user-friendly products that can give solutions at a single stop.
Did you believe that the gate was one such solution?
Yes, so we were always managing security operations manually. However, due to high attrition among guards, we weren’t able to get the desired results. Also, the probability of human error in manual entries and physical registers, was always high.
With Mygate, as residents directly approve or disapprove visitors, they are always aware of the visitors they are expecting. To a large extent, this prevents any strangers from visiting the house and it’s quite safe as well.
Our residents are adopting the app well and there is positive feedback around them feeling secure and in control of who knocks at their door.
How would you define your experience with the Mygate team so far?
One of our first projects, Radiance Mandarin, adopted Mygate a year ago, marking the beginning of our journey with the platform. Today, the app is installed across seven sites. Residents appreciate Mygate because it eliminates the need for manual registers and provides real-time access to data.
Currently, we use the Visitor and Helpdesk management features. However, we are receiving requests to implement the Community Management module to streamline accounting, bill payments and other community-related tasks through a single, integrated platform.
How has Mygate improved the way your communities operate?
The operational efficiency of our communities has definitely improved. What started as a solution for visitor management and security has become much more than that.
Residents appreciate the convenience, security teams can manage visitor verification more efficiently, and community operations run more smoothly. We are also seeing increasing interest from RWAs in using Mygate for ERP, accounting, and financial management, so that multiple community functions can be managed through a single comprehensive platform instead of separate systems.
Overall, it helps create a more connected and well-managed community experience for residents, RWAs, and management teams.