Feature In Focus: Pre-Approval

Most residents are well aware that a delivery executive is arriving with their parcel or that a friend will be paying a visit in the near future. Yet, they are required to talk to security personnel to approve the entry. It’s annoying, if not inconvenient, too. MyGate reimagines this process for maximum convenience for you, your visitor and the guard, too. We call the feature, Pre-Approval.

What is Pre-Approval?

The Pre-Approval feature on MyGate enables you to provide your guests, cab drivers, delivery executives and visiting help hassle-free entry into the society. The process is carried out between the resident and the guard only. The resident simply has to fill out the details on the app and approve the entry; the guard will then be notified about it. This feature is valid for guests, cab drivers, delivery executives and visiting help, too.

Why We Built This Feature

It is difficult for the residents to approve/disapprove entry every time a visitor is at the entrance. This feature lets you approve the entry before your visitor is actually at the gate. This avoids frequent notifications and calls from the guard and also the waiting time to get permission from the resident.

How It Works

Steps to be followed by the residents:

Pre-approve Visitor

1. Open the MyGate app

2. Click on Quick Links and select ‘Guest’ under ‘Allow Future Entry’

3. Fill out the necessary information

4. Click the ‘tick’ button

You will now see a new card in your Activity Feed confirming you have pre-approved a visitor. The guard is then notified about the upcoming entry of the visitor and will allow the visitor to enter the community without any further approvals or notifications.

Pre-approve Delivery

1. Open the MyGate app

2. Click on Quick Links and select ‘Delivery’ under ‘Allow Future Entry’

3. Enter the details of the delivery executive like the entry time and the company name.

4. The delivery executive will be allowed inside the community based on the details provided.

5. If you wish to keep the parcel at the gate, read more about the steps here.

Pre-approve Cab

1. Open the MyGate app

2. Click on Quick Links and select ‘Cab’ under ‘Allow Future Entry’

3. Enter the last 4 digits of the cab and the entry time.

4. Entry notification is sent when the cab arrives.

5. The cab will be allowed by the guard on the basis of the details provided by the resident.

Pre-approve Visiting Help

1. Open the MyGate app.

2. Click on Quick Links and select ‘Visiting Help’ under ‘Allow Future Entry’.

3. Select the type, such as Yoga Instructor or Plumber, and the entry time.

4. The Visiting Help will be allowed inside the community based on the details provided.

The Pre-Approval feature, therefore, brings greater convenience to your community life on a daily basis. Read more about our other convenience features, Leave at Gate and Alexa Integration.


MyGate is building technology to simplify check-ins everywhere. Our flagship solution, launched in 2016, currently facilitates over 2 million check-in requests every day at thousands of gated premises across the 25+ cities in which we operate, and continues to show rapid growth. We’ve strengthened our commitment to information privacy by following GDPR guidelines, the global gold standard for data privacy.


With our fast paced lives, those in our closest proximity can sometimes be strangers to us. Most urban dwellers of the day have little to no knowledge of their...

Easily Buy and Sell within Your Community with MyGate

Gone are the days of depending on external platforms for buying and selling goods, the long wait for goods to be delivered, or trying to find trusted buyers. With...

Simplify Society Finances with MyGate

From rent to maintenance to bills for amenities and so much more, keeping a log on the several forms of payments can be quite cumbersome. However, with MyGate Payments,...

Daily Staff Attendance

While the MyGate network can help you find reliable domestic workers, the various features are designed, keeping in mind the many aspects of effectively managing a household. In this...

Delivery Management

Shopping online is an inevitable part of the day and age. Be it for the bare essentials, an impulsive splurge, or a calculated big spend, shopping online has become...

Visitor Management

Visitor Management is one of MyGate’s core offerings, as it plays an important role in establishing a secure environment within your society. At the same time, it also provides...