Introduction
Gated communities are fast becoming the preferred living choice across Indian cities, offering enhanced security, community bonding, and modern amenities. However, behind the gates, residents often face a host of everyday challenges—from delayed deliveries to unregulated visitor entries. In this blog, we highlight the top issues faced by residents in 2025 and how Mygate is revolutionising community living with its all-in-one solution.
Top challenges faced by gated community residents
1. Inconsistent domestic help attendance
Problem: Unplanned absences or no-shows from maids, cooks, and drivers cause disruptions.
Mygate solution: My Daily Helps feature enables residents to hire, track, verify, and communicate with their domestic staff.
2. Delivery & parcel delays
Problem: Long waits at the gate, but the delivery guy is stuck at the gate for over half an hour
Mygate solution: In huge complexes, the early morning and evening hours at the main gate are at its chaotic best. From office cabs and school buses to house helps and delivery boys everyone is trying their best to get in and out of the community at the earliest. In this scenario, the validation of a delivery boy tends to take the longest especially if the complex has over 1000 houses. To get your delivery package within minutes of it arriving at the gate, the residents can pre-approve the arrival of the delivery boy using the ‘Notify Gate’ feature. Hence once the pre-approval is done, the delivery boy is not re-authenticated and is let into the community instantly, the same can be done with cabs and other service providers too.
3. Heading out? Let your maid finish securely
Problem: You have to leave for work but your maid is still working
Mygate solution: A lot of times we have to go to work in the morning and leave the house to the maid till she finishes her chores. With Mygate in play, the residents can leave the house without worrying because the maid has to show all her belongings to the guard before leaving the apartment which he will match with the things she had at the time of entry on his guard app. Hence anything extra will be confiscated instantly, unless it is supported by a gate pass given by the residents, an option that can be found in the ‘Notify Gate’ tab.
4. Emergency? Notify security in seconds
Problem: Fire broke out at home and you need to inform the gate
Mygate solution: God forbid, fire ever breaks out at a home of a community where Mygate is in play, the residents can use the ‘Security Alert’ feature to inform the main gate about the disaster. An alarm will instantly start beeping on the guard app, indicating an emergency.
5. Cab cancellations & driver unavailability
Problem: Daily commute disruption due to last-minute cab driver strikes or delays.
Mygate solution: This can be a very frustrating situation because a major section of the society depends on public cabs to commute to work. However, if these cabs are ever on a strike then we can hire a driver for a specific number of days using the ‘My Daily Helps’ feature and hire a drive instantly.
Emerging problems in 2025
6. Parking mismanagement
Problem: Unauthorized slot use, no visitor parking SOP.
Mygate solution: RFID-enabled parking, guest vehicle pre-registration, and real-time tracking.
7. Pet-Related Conflicts
Problem: Noise complaints, pet waste issues, or safety concerns.
Mygate solution: Community guidelines, per rules, vaccination reminders, and pet profile creation.
8. Amenity overuse or double booking
Problem: One resident monopolising the tennis court or pool.
Mygate solution: Mygate allows for managing amenity bookings, including rescheduling and cancellation. The app also provides notifications about amenity availability.
9. Move-In/Move-Out chaos
Problem: No standard process leads to lift misuse, noise, or payment issues.
Mygate solution: Scheduled slot booking, automated gate pass, and payment dues verification.
10. Data privacy concerns
Problem: Anxiety about personal data sharing via apps.
Mygate solution: Transparent permissions, GDPR-style privacy dashboard, and secure third-party integration policies.
Operational & security enhancements by Mygate
- Visitor management: Secure OTP-based entries, QR codes, and ID verification.
- Hardware integration: RFID for vehicles, boom barriers, and CCTV sync.
- Guard training: Professional onboarding and SOP updates via MyGate security dashboard.
Additional value Mygate brings
- Insurance & Health: Mygate partners with insurers like ACKO to offer health & asset coverage.
- COVID-19 features: Temperature & mask checks, quarantine at home, leave at gate, and vendor at gate
- Admin tools: Maintenance payment, poll management, digital notice board, and a complaint redressal platform.
Residents commonly face issues like delayed deliveries, unverified visitor access, mismanaged parking, staff attendance tracking, and booking conflicts for amenities. These challenges affect daily convenience, safety, and community harmony.
Mygate offers a digital delivery pass system where residents get instant notifications and can approve entries in one tap. This ensures fast, secure access for delivery agents without making them wait at the gate.
Yes, Mygate offers RFID-based vehicle tracking, guest parking pre-registration, and real-time availability status. These features prevent unauthorized parking and streamline space usage for both residents and visitors.
Conclusion
Living in a gated community should mean security, convenience, and harmony—but only if technology enables it. Mygate is addressing every major resident pain point with smart, scalable solutions. If your society hasn’t upgraded yet, now is the time.
Mygate is already deployed at over 100+ communities in India and this number only seems to be increasing. With customers like Adarsh, Shobha, Mantri and Salarpuria among the many others, Mygate is latching its roots in the security space of the gated communities in the country rapidly.