You can make society payments on Mygate using UPI. It is quick, secure, and supported by all major UPI apps such as Google Pay, PhonePe, Paytm, and BHIM.
How to make a UPI payment on Mygate
- Open the Mygate app and go to the Payments section.
- Select the invoice or the due you want to pay.
- Choose UPI as your payment method.
- Enter your UPI ID or select your preferred UPI app.
- Confirm the amount and complete the payment.
- Once the payment is successful, you will receive an instant confirmation and a digital receipt in the app.
Benefits of paying through UPI on Mygate
- Works with all major UPI apps and banks
- Instant payment confirmation
- Auto-update of payment status in society accounts
- Secure and compliant with NPCI and RBI guidelines
- Digital receipts for every transaction
Platform fees on UPI payments
A small platform fee may apply to UPI payments made through Mygate. This fee supports the systems that keep digital collections running smoothly and securely.
When a resident pays through UPI on Mygate, the payment goes through multiple regulated entities, including banks, payment gateways, and the National Payments Corporation of India (NPCI). Each of these stages involves processing, settlement, and compliance costs. The platform fee helps cover these operational expenses and maintain uninterrupted payment services for societies.
This fee is always displayed on the payment screen before you confirm a transaction. There are no hidden deductions, and the full invoice amount is transferred to the society’s account. Mygate keeps the fee minimal and ensures that it directly supports reliable payment infrastructure, reconciliation, and real-time updates for both residents and RWAs.
Note: Similar platform or convenience fees are charged across the industry by other digital payment platforms such as Paytm, PhonePe, Amazon and IRCTC. For reference, the table lists select brands (such as Paytm, PhonePe, Amazon India, Zomato, Swiggy, and IRCTC) that officially charge such fees on UPI payments.
| Brand | Convenience / Platform Fee | Applies On |
|---|---|---|
| Paytm | ₹1–₹40 | Utility bills, recharges paid via UPI |
| PhonePe | ₹1–₹30 | Utility bills and select bill payments via UPI |
| Amazon India | ₹5 flat marketplace fee per order | All orders including UPI payments |
| Zomato | ₹10–₹12 per order | Food orders paid via all modes including UPI |
| Swiggy | ₹14 per order | Food orders paid via all modes including UPI |
| IRCTC | ₹10–₹20 | Online train bookings paid via all modes including UPI |
Refunds and failed payments
If a UPI transaction fails after the amount is debited, it is automatically reversed by your bank within 2–5 working days. The reversal timeline may vary depending on your bank and UPI provider.
Need help?
For any queries related to UPI payments, refunds, or receipts, you can:
- Contact Mygate Support through the Help section in the app
- Reach out to your society admin or relationship manager