Redevelopment is much more than a construction project; it’s a once-in-a-lifetime opportunity for your housing society to modernize living spaces, upgrade amenities, and add lasting value.

Over the years, policy shifts have made redevelopment more accessible and efficient. From the early changes in 2012 to the recent 2025 rules giving developers only two months to act, the landscape is evolving. But with opportunity comes responsibility: careful planning, informed decisions, and clear communication are essential for success.

Make sure everyone agrees on what matters most

The first step is uniting the society members around a common vision. Redevelopment affects everyone, so knowing what’s non-negotiable, whether it’s maintaining green spaces, ensuring parking adequacy, or safeguarding heritage features, helps avoid misunderstandings later.

When all members agree on their priorities upfront:

• It simplifies discussions with developers and vendors.
• It prevents surprises during project execution.
• It helps focus negotiations on what truly matters.

Skipping this step often leads to delays, disputes, and distrust. Remember, redevelopment isn’t just about buildings; it’s about community.

Focus on building for the future, not just bigger spaces

Redevelopment should envision the society’s future lifestyle, not just add floors or increase flat sizes. Think about:

• Creating green open spaces that encourage outdoor activities and improve air quality.
• Designing safe, step-free pathways and entrances that help senior citizens and differently-abled residents move around easily.
• Planning parking thoughtfully to prevent congestion and protect vehicles.
• Including community halls, play areas, and wellness spaces that support multi-generational living.

This future-focused approach increases society’s attractiveness and ensures the new development remains relevant and comfortable for decades.

Think about the costs that come after the construction is done

A modern building can come with unexpected expenses if long-term costs aren’t considered. Societies should factor in:

• Maintenance of eco-friendly features like solar panels and water recycling systems.
• Regular upkeep of green spaces keeps the environment healthy and appealing.
• Utility costs that might fluctuate due to design choices (for example, air conditioning requirements if ventilation isn’t optimized).

Working with developers who specialize in sustainable and cost-effective building designs can save society money and stress later.

Keep everyone updated at every stage of the process

Redevelopment projects span years and involve many moving parts. Keeping members well-informed reduces anxiety and builds trust. Societies should:

• Hire an independent Project Management Advisor (PMA) to ensure unbiased oversight on timelines, budgets, and quality.
• Consult legal experts early on to protect members’ rights and clarify contractual obligations.
• Provide regular updates and hold open forums for members to ask questions and voice concerns.

Transparent communication fosters a collaborative environment where all stakeholders feel valued and heard.

Look beyond the price when choosing a developer

While financial proposals matter, they shouldn’t be the sole criterion. When selecting a developer, consider:

• Their ability to finance the project fully, avoiding mid-way stalls.
• Track record in delivering projects on time and within budget.
• Reputation for quality, safety, and after-sales service.
• Past client references and feedback from other societies.

Doing thorough due diligence now helps avoid costly issues later.

Treat society funds with care and plan for the long term

Funds like hardship allowances or corpus money are precious resources. Instead of viewing them as easy cash, societies should:

• Use these funds strategically to cover redevelopment expenses and contingencies.
• Maintain meticulous records of expenditures for transparency and accountability.
• Make collective decisions about spending to ensure fairness and prevent misuse.

A disciplined approach to fund management ensures financial stability during and after redevelopment.

Remember, redevelopment is about renewing your community

Ultimately, redevelopment shapes the future of your community. When done thoughtfully, it brings modern comforts, strengthens bonds among residents, and enhances property value. It’s an investment not just in infrastructure but in the social fabric that holds your society together.

Take your time, involve everyone, pick partners carefully, and build a home that welcomes generations to come.

As real estate projects grow rapidly across Delhi, Resident Welfare Associations (RWAs) play an important role in ensuring transparency, compliance, and accountability within their communities. The Real Estate (Regulation and Development) Act, 2016, better known as RERA, has become the go-to framework for protecting homebuyers’ rights and regulating builders.

If you’re part of an RWA in Delhi, it’s crucial to understand the latest RERA guidelines and how they impact your community in 2025. This blog breaks down the essentials of Delhi RERA that RWAs should keep in mind, along with practical tips for using RERA effectively.

What is RERA & why does it matter to RWAs?

RERA was introduced to curb fraudulent practices by developers, reduce project delays, and ensure buyers get timely possession and quality homes. While it primarily governs builders and developers, RWAs have an indirect but critical role:

• They act as the voice of residents, ensuring builders stick to their promises.
  
• They help coordinate with developers for smooth handovers and defect resolutions.
  
• They assist residents in understanding their legal rights and options under RERA.
  

For RWAs, awareness of RERA guidelines helps protect residents’ interests and promotes healthier relationships between builders and residents.

Key Delhi RERA guidelines RWAs should know

1. Mandatory project registration:
Every builder must register any residential or commercial project with the Delhi RERA authority if it covers more than 500 square meters or has more than 8 units. This ensures projects are officially recorded and monitored.

• Registration details include project plans, approvals, timelines, and financial disclosures.
  
• RWAs should encourage residents to verify if their housing project is registered on the official Delhi RERA portal.
  

2. Project timelines & updates:
Developers are required to upload Quarterly Progress Reports (QPRs) showcasing construction progress, approvals received, and sales figures.

• This transparency lets RWAs and residents monitor if the project is on track.
  
• Delays must be reported, and completion certificates uploaded once ready.
  

3. Escrow account for fund management:
Builders must deposit 70% of the money collected from buyers into a dedicated escrow account linked to the project.

• This fund is strictly for construction and cannot be diverted.
  
• RWAs can use this information to reassure residents about proper fund utilization.
  

4. Agent registration & accountability:
Real estate agents representing a project must be registered with Delhi RERA and linked to that project.

• RWAs should ensure no unregistered agents are marketing properties within their societies to protect residents from fraud.
  

5. Complaint redressal mechanism:
RERA provides a platform for buyers to file complaints related to delays, quality issues, or misrepresentations.

• RWAs can assist residents in filing complaints using Forms M (general complaint) and N (adjudication) on the Delhi RERA portal.
  
• Complaints are usually resolved within 60 days.
  

How can RWAs leverage RERA for their communities?

1. Regular portal monitoring:
Assign a committee member to track your project’s status on the Delhi RERA portal every quarter. Check if:

• The builder has uploaded the latest QPR.
  
• The project status matches reality.
  
• The escrow account details are available.
  

2. Educate residents:
Host information sessions or circulate newsletters explaining what RERA means for homeowners and how to use the portal to check project details or file complaints.

3. Verify agents:
Institute society rules requiring all real estate agents to provide valid Delhi RERA registration numbers before entering the society. This prevents unauthorized and potentially fraudulent sales activities.

4. Collective complaint filing:
If your society detects builder violations, collaborate to file complaints as a group rather than individual residents. Collective action often speeds up resolution.

What about projects in ‘Abadi’ or ‘Lal Dora’ areas?

RERA regulations in Delhi have clarified that even projects in abadi or lal dora zones must register if they meet the area or unit count criteria. Many older housing societies fall under these zones, so it’s important to check whether your builder is compliant.

Challenges & limitations RWAs should be aware of

• Some smaller projects or individual builder plots may not come under RERA.
  
• RERA primarily deals with builders, so it won’t handle internal society disputes, but it can influence handover quality and timelines.
  
• Enforcement can be slow; patience and persistent follow-up are necessary.
  

Delhi RERA’s evolving rules aim to balance the scales between developers and buyers. For RWAs, understanding these rules means you’re not just passive observers you become informed advocates who can safeguard residents’ investments and push for timely project completion.

By regularly monitoring RERA updates, educating your members, verifying agents, and knowing how to file complaints, your society can wield RERA as a powerful tool to improve living standards and accountability.

If you live in a Delhi housing society, you’ve probably heard the usual parking complaints  “Who took my spot?” or “Why are outsiders parking here again?” Parking in our colonies has become a serious headache. But here’s the good news: there are real government rules to help us sort this out, and RWAs can use them to keep peace and order.

Back in 2017, the Delhi Transport Department came up with the Delhi Maintenance and Management of Parking Places Rules. While still technically a draft, these rules are the blueprint for how parking should be managed not just on public roads, but inside our societies too.

Why should we care about these rules?

Let’s face it, Delhi’s roads and colonies are bursting at the seams with vehicles. Yet, parking space is as rare as a cool breeze in summer. Without clear rules, people park anywhere: on footpaths, near intersections, or even on green spaces where kids play. This isn’t just annoying, it’s unsafe.

RWAs try their best to manage this chaos, but without a legal framework, everything is just talk and occasional fights. That’s where these parking rules help. They give us a legal basis to say who can park where, when, and how much space to leave free for emergency vehicles.

What do the rules actually say?

Here’s a simple breakdown:

• Consultation with RWAs: The government wants local bodies to work with RWAs when making parking plans for neighborhoods. This means your society should have a say in how parking is arranged.
  
• No parking zones: Parking on footpaths, green patches, or within 25 meters of road intersections is a strict no-no. This keeps pedestrians safe and traffic flowing.
  
• Emergency lanes: One lane must always be free for fire trucks, ambulances, or police vehicles. It’s a lifesaver in emergencies, so RWAs must keep these lanes clear.
  
• Permits for residents & visitors: The rules encourage issuing stickers or passes to control who parks inside. This helps stop outsiders from hogging your space.
  
• Parking fees: On-street parking fees should be at least twice the rate of off-street parking, and they should get more expensive the longer you park. It’s a way to discourage people from leaving cars on the road all day.
  

How can RWAs use these rules?

You might wonder, “This sounds great, but how do we actually make it work in our society?” Here’s what you can do:

• Start with a survey to know exactly how many vehicles need parking and how many slots exist.
  
• Write a parking policy based on the rules, who gets what space, how visitor parking works, and what happens if someone breaks the rules.
  
• Use stickers or digital passes for resident vehicles and short-term visitor permits.
  
• Paint clear markings for parking bays, visitor areas, and especially for emergency lanes.
  
• If outsiders park on public roads near your colony, don’t hesitate to contact the Delhi Traffic Police for enforcement.
  
• Keep residents in the loop with notices and reminders, so everyone knows what’s expected.
  

What happens if rules are broken?

Delhi Traffic Police can fine or tow vehicles parked illegally whether on public roads or inside your society if it’s blocking emergency access or no-parking zones. RWAs can also enforce penalties for repeated violations if these rules are in your society bylaws.

Important clauses from the official rules

Here are a few nuggets to remember:

• RWAs should be consulted on parking plans.
  
• On-street parking fees should be at least double off-street rates.
  
• No parking on footpaths, green areas, or within 25 meters of intersections.
  
• One lane must remain free for emergencies.
  
• RWAs can help monitor and report parking violations.
  

Parking will likely remain a tricky issue for Delhi RWAs, but these rules give us a fighting chance to manage it fairly and safely. Instead of endless disputes, your society can lean on these government-backed guidelines and keep things orderly.

If you haven’t already, take a look at the official rules and share it with your residents.
📥 Download the official Delhi parking rules PDF

Picture this: It’s 8 PM on a weekday, and residents are returning home from work. The parking area becomes a scene of carefully orchestrated chaos as everyone seeks their designated spots. Now add electric vehicles into the mix, with their charging cables snaking across walkways, and suddenly what seemed like a simple parking allocation has become a complex puzzle requiring Solomon-like wisdom to solve.

This scenario isn’t uncommon in India’s burgeoning residential complexes. With 4.1 million cars sold annually but insufficient parking infrastructure to match, housing societies find themselves at the epicentre of disputes that go far beyond simple space allocation. The rapid adoption of electric vehicles has added another layer of complexity, transforming parking areas into potential battlegrounds where individual rights clash with collective concerns.

Understanding the legal landscape

1. The MOFA framework

Maharashtra has taken the lead with its Ownership Flats Act (MOFA), providing what’s arguably the most comprehensive framework for parking governance in India. Section 78 establishes the first-come, first-served principle for parking allocation, while Section 84 allows societies to implement annual parking fees decided through general body meetings.

The registration requirement under MOFA serves a practical purpose. Every vehicle must be registered with the RWA using RC book copies and application forms. This creates a paper trail that can prevent disputes about who’s entitled to park where. The single vehicle policy per member might seem restrictive, but it’s designed to ensure fair distribution of limited resources.

Other states are taking note. Tamil Nadu’s Apartment Ownership Act includes similar vehicle registration provisions, while Karnataka’s Apartment Ownership Act has provisions for parking allocation that mirror Maharashtra’s approach. Uttar Pradesh and West Bengal are currently revising their housing society regulations, borrowing heavily from Maharashtra’s successful framework.

2. RERA’s game-changing stance across India

The Real Estate Regulatory Authority has fundamentally altered how we think about parking rights across the country. The 2011 Bombay High Court ruling, later upheld by the Supreme Court, established that parking spaces are common amenities, not individual property that builders can sell separately. This precedent has been applied consistently across India, with Delhi, Chennai, and Bangalore high courts referencing this ruling in similar disputes.

The ruling doesn’t retroactively change ownership patterns, but it does establish that parking management is a collective responsibility. The Ministry of Housing and Urban Affairs has codified this through specific requirements: two Equivalent Car Spaces (ECS) per 100 square meters of residential floor area, with variations based on apartment size.

3. Municipal regulations across the country

The Brihanmumbai Municipal Corporation’s requirement that societies reserve a minimum of 5% of parking spaces for visitors has become a model for other urban centers. Pune Municipal Corporation adopted similar guidelines in 2022, while Bengaluru’s BBMP is considering comparable regulations. Chennai Corporation has already implemented visitor parking mandates in new developments.

4. Karnataka’s revolutionary EV charging framework

While most states have been grappling with EV charging disputes on a case-by-case basis, Karnataka has taken a proactive approach that’s already influencing policy discussions across India. The Karnataka Electricity Regulatory Commission (KERC) guidelines represent a paradigm shift in how we approach individual charging rights within collective housing structures.

The KERC directive addresses the fundamental question: Can individual flat owners install charging points, or must everything go through the RWA? The answer is refreshingly clear: individuals have the right to install charging points within their existing sanctioned load or enhance their load under existing tariff categories.

This isn’t a free-for-all, though. The guidelines require compliance with Central Electricity Authority (CEA) safety regulations, creating a framework where individual rights are protected while collective safety concerns are addressed. The provision allowing residents to extend wiring from their metering panels to charging points eliminates one of the most common RWA objections to individual charging installations.

Maharashtra’s electricity regulatory commission is studying Karnataka’s approach for potential adoption. Tamil Nadu has initiated consultations with stakeholders about developing similar guidelines. Delhi’s electricity board has formed a committee to examine how Karnataka’s framework might be adapted for the capital’s unique challenges.

Legitimate areas of RWA authority

RWAs across India have clear authority over common area management, and this extends to parking areas in meaningful ways. Whether you’re in Mumbai, Delhi, Bangalore, or Chennai, RWAs can enforce building safety codes, implement traffic regulations within the complex, and collect maintenance fees, including parking charges approved through proper procedures.

When it comes to electrical infrastructure, RWAs can assess building capacity and require compliance with safety standards. This isn’t about blocking progress; it’s about ensuring that individual actions don’t compromise collective safety. Fire suppression systems, ventilation requirements, and emergency access pathways are all legitimate areas of RWA oversight.

However, RWA authority isn’t unlimited, and courts across India have been consistent in establishing these boundaries. The Delhi High Court’s 2020 ruling on parking rights echoed earlier Maharashtra precedents, while the Madras High Court’s 2021 decision on EV charging restrictions followed similar principles. These cases establish that RWAs cannot arbitrarily revoke legitimate parking rights that were sold or allocated as part of apartment purchases.

Common dispute scenarios and their Resolution

Every housing society faces the challenge of residents who push boundaries, park additional vehicles, occupy visitor spaces, or block access routes. The solution isn’t always punitive action. Sometimes it’s about creating clearer policies and better enforcement mechanisms.

The annual review process for additional space requests serves an important function beyond just managing waiting lists. It creates regular opportunities to reassess space utilization and adjust policies based on changing needs.

The proliferation of multi-car households has forced many RWAs to develop second car policies that balance individual needs with collective resource constraints. Additional fees for second car parking are common, but their legality depends on the original purchase agreements and parking allocation terms.

Waiting lists for additional spaces can work well when managed transparently. The key is establishing clear criteria for allocation and communicating these consistently.

Navigating rights and restrictions for EV Charging

The three most common RWA objections to EV charging installations are safety concerns, electrical infrastructure limitations, and uniformity issues. Modern EV safety systems are sophisticated, with multiple failsafes and automatic shutdown mechanisms. The fire risk from properly installed EV charging equipment is actually lower than many common household appliances.

Electrical infrastructure concerns are more valid, particularly in older buildings. However, individual charging from personal meters typically doesn’t overload common electrical systems. Professional electrical load analysis can determine actual capacity and identify any necessary upgrades.

Many RWAs have opted for third-party charging solutions as a middle ground. These arrangements can address some concerns while creating new ones. Professional installation and maintenance are definite advantages, as are standardised safety protocols and centralised management.

However, residents often end up paying significantly more for third-party charging services compared to using their electrical connections. The convenience of centralised management comes at a cost, both financial and in terms of individual control over charging schedules.

Best practices for sustainable parking management

Effective parking management starts with comprehensive policy development. Written policies covering all parking scenarios, from daily parking to visitor management to EV charging, create clarity and reduce disputes. Regular legal review ensures compliance with evolving regulations and court precedents.

Stakeholder consultation before policy implementation isn’t just good governance, it’s practical dispute prevention. Residents who understand the reasoning behind policies are more likely to comply with them.

Residents who understand their rights and responsibilities are better equipped to navigate parking disputes constructively. Maintaining copies of purchase agreements and parking allocations provides documentation that can be crucial in disputes. Understanding relevant safety norms and building codes helps residents propose compliant solutions rather than simply opposing restrictions.

Constructive engagement through participation in RWA meetings and policy discussions is often more effective than confrontational approaches. Residents who work collaboratively with management committees tend to achieve better outcomes than those who simply oppose restrictions.

Emerging trends and future challenges

Smart parking systems are beginning to appear in premium residential complexes across India’s major cities. Bangalore’s tech corridor has been an early adopter, with several complexes implementing IoT-enabled parking management systems. Mumbai’s luxury developments are following suit, while Delhi’s premium societies are experimenting with app-based parking solutions.

As EV adoption accelerates across India, more states are preparing to follow Karnataka’s lead. Maharashtra’s electricity regulatory commission has formed a task force to study Karnataka’s guidelines, with draft regulations expected by late 2025. Tamil Nadu’s state electricity board is conducting stakeholder consultations that suggest even more resident-friendly guidelines might be in the pipeline.

The Ministry of Housing and Urban Affairs has indicated that future model building bylaws will include comprehensive EV charging provisions. This could accelerate adoption across states that have been hesitant to develop their frameworks.

The evolution of parking regulations and EV charging rights in Indian housing societies reflects broader changes in urban living, technology adoption, and community governance across the country. While disputes are inevitable in any system involving shared resources and individual rights, they can be managed effectively through clear policies, transparent governance, and collaborative problem-solving principles that remain constant whether you’re in Mumbai, Bangalore, Bhubaneswar, or any other city.

Success depends on comprehensive frameworks that address both current needs and future challenges, professional assessment of electrical and safety infrastructure, and building collaborative relationships between RWAs and residents. The goal isn’t to eliminate all disputes but to create systems that can resolve them fairly and efficiently.

Renting out your home is a common way to earn a steady second income. But if you’re a flat owner in a cooperative housing society, there’s one charge you shouldn’t overlook non-occupancy charges.

This is a fee that applies when your flat is not occupied by you or your immediate family, and instead is rented out to tenants. While it’s not a very large charge, it’s important to understand when it’s applicable, how it’s calculated, and what to do if you’re being overcharged.

What are non-occupancy charges?

Non-occupancy charges are levied by housing societies when a flat owner rents out their property to a person who is not a close family member. This fee is collected in addition to your usual monthly maintenance charges.

The purpose of this charge is to ensure that members who are earning rental income from their property also contribute a little extra to the upkeep of common services used by the tenant, such as security, lifts, water, and other shared facilities.

When are non-occupancy charges applicable?

These charges are applicable only if your flat is rented out to someone who is not your immediate family.

You will not be charged non-occupancy fees if:

• You, the owner, are living in the flat.
• The flat is occupied by close family members, such as your parents, spouse, children, siblings, in-laws, or grandchildren.
• The flat is locked, vacant, or unoccupied.

The charge becomes applicable when the flat is used to earn a commercial benefit (i.e., rent) by giving it to non-family members.

In such cases, the society usually requires you to:

• Complete police verification of the tenant (mandatory in many cities).

• Inform them in writing about the tenancy.

• Submit a copy of the lease or leave-and-license agreement.

• Fill out any society-required tenant forms.

How is the non-occupancy charge calculated?

Earlier, societies used to charge a flat amount as a one-time non-occupancy fee. This led to disputes and overcharging in many cases. To address this, the Maharashtra government issued a circular under Section 79A of the Maharashtra Cooperative Societies Act, which clearly states that:

Non-occupancy charges cannot exceed 10% of the service charges paid by the member.

This rule has since been upheld by the Supreme Court and is now followed by most cooperative housing societies, especially in Maharashtra and major metro cities.

Let’s break this down with an example:

• Suppose your total maintenance bill is ₹3,000 per month.
• Out of this, ₹2,000 is considered “service charges” (expenses such as security staff, society staff salaries, electricity for common areas, housekeeping, etc.).
• You will be charged 10% of ₹2,000 = ₹200 as non-occupancy fees.

Important: Service charges do not include sinking fund, repair fund, property tax, or water charges.

What if you are overcharged?

This is unfortunately not uncommon. In many housing societies, members have raised complaints that the management committee has either:

• Charged non-occupancy fees even when the flat is used by a relative
• Charged more than 10% of service charges
• Not provided clarity on the breakup of the charges

In such cases, here’s what you can do:

1. Write to the managing committee and request an explanation with supporting calculations.
2. If you don’t receive a proper response, escalate the issue to the Registrar of Cooperative Societies in your area.
3. You can also approach a Consumer Forum for redressal if the charges are unfair or violate the law.

It’s illegal for societies to charge more than what is permitted under the rules. And it is equally illegal to collect non-occupancy charges when the flat is used by a family member.

Is GST applicable on non-occupancy charges?

Yes. As per recent GST clarifications, if the total maintenance charges (including non-occupancy) exceed ₹7,500 per month per member, then 18% GST is applicable.

However, this GST is not paid by the owner to the government directly. The society is responsible for calculating and collecting the GST and remitting it to the government. Make sure your maintenance bill reflects this clearly, especially if you cross the ₹7,500 threshold.

Do tenants have to pay the charge?

By default, non-occupancy charges are the responsibility of the flat owner, not the tenant.

However, if you want your tenant to cover this cost, you can mention it clearly in the rental agreement. That way, you can legally recover it from them along with rent and other maintenance charges. But societies will only deal with the owner for collecting this charge.

Is this rule the same across India?

The 10% rule originates from the Maharashtra government circular and is strictly enforced in cities like Mumbai, Pune, and Nagpur.

In other states like Karnataka, Telangana, Delhi, and Tamil Nadu, most societies either follow similar rules by internal agreement or choose not to charge non-occupancy fees at all. But unless there is a clear by-law stating otherwise, housing societies cannot arbitrarily fix this charge.

In Bangalore, for example, many RWAs do not charge non-occupancy fees unless it has been included in the society’s registered bye-laws.

Why should committee members understand this?

If you’re part of your RWA’s managing committee, you’re expected to:

• Inform members about non-occupancy charges when they rent out their flat
• Collect it as part of the maintenance bill
• Explain how the amount is calculated
• Ensure the society stays within the legal limits

Many disputes between owners and societies arise due to lack of communication or incorrect billing. Being transparent and following the law helps keep things smooth for everyone.

What if the owner refuses to pay?

If a flat owner does not pay the non-occupancy fee when it is due, the society can:

• Issue a payment reminder notice
• Declare the member as a defaulter for society billing purposes
• Withhold the No Dues Certificate required for property sales or rentals

However, societies must still act within the legal limit and cannot use coercive tactics or harassment.

Non-occupancy charges are legal and necessary but they must be applied fairly, transparently, and within the limits defined by law.

If you’re a homeowner renting out your flat:

• Check your society’s by-laws
• Inform the committee and submit documents
• Verify your monthly bill for correctness
• Know your rights if you’re being charged unfairly

If you’re on the committee:

• Know the rules
• Educate members
• Stay accountable

Understanding non-occupancy charges helps everyone avoid unnecessary conflict and ensures smoother community living.

A carefully curated directory for residential societies across Delhi, Noida, Gurugram, Ghaziabad & Faridabad.

Delhi

Services	Contact Information
Municipal Corporation of Delhi	North MCD: 011-23226854 | South MCD: 011-23220010 | East MCD: 011-23225879
Delhi Jal Board	1916
Delhi Fire Service	101 | Helpline: 011-23414000
Water Emergency	https://delhijalboard.delhi.gov.in/jalboard/water-emergency
Animal Control	MCD: 23226854
Registrar of Societies	011-23381809
Public Grievances	011-23379911
Hospitals in Delhi	https://delhi.gov.in/page/hospitals-delhi
Railway Protection Force	139
Stray Dog Helpline	23225879
Disaster Helpline	1077
Women Helpline	1091
Child Helpline	1098
Doorstep Delivery	1076
Fire & Rescue	101
Ambulance	102
Delhi Disaster Management Authority	23930611, 23928860
Tata Power Delhi Distribution Limited (TPDDL)	19124 / 1800-208-9124
BSES Rajdhani Power Limited	011 39999707 / 19123
BSES Yamuna Power Limited	19122
Customer Support	1139999808
Street Light Emergency Number	1141999808
Solar Ney Metering Helpline Number	1141247068
Whatsapp Support	8745999808/8588892156
Cleanliness	9821395367
Construction and Demolition (C&D) waste	7290088127
General waste	7290097521
Horticultural waste	7290076135
Senior Citizen Helplines	New Delhi: 011-23386982 East: 011-22047073 North East: 011-22115490 Shahdara: 011-22127540
Delhi Pollution Control Committee	(011) 2386 9378
Public Grievances Commission	011-23379911, 011-23379911
Property Tax Department	155305

Gurugram

Services	Contact Information
Municipal Corporation Gurgaon	0124-4753555 , https://mcg.gov.in/Contact-Us.aspx
MCG water supply department	http://wssbilling.mcg.gov.in/Downloads/ComplaintNo.pdf
Dakshin Haryana Bijli Vitran Nigam Limited	1800-180-1011, email: [email protected], website – https://dhbvn.org.in/web/portal/contact-us
Property Tax	18001801817
Waste Management	1800-102-5952
Animal helpline	9898019059
Registrar of Societies	0172-2585023, 2583438
Haryana State Police Complaint Authority	0172-2772244.
Police Station	https://gurgaon.haryanapolice.gov.in/helpline
Revenue and Disaster Management Department	112,0172-2703490
Senior Citizen Helplines	0124-2221559
Haryana State Pollution Control Board	https://www.hspcb.org.in/page/regional-office
Railway Protection Force	139
Stray Dog Helpline	18001801817
Disaster Helpline	1077
Women Helpline	1091
Child Helpline	1098
Doorstep Delivery	1076
Police	100
BSES Yamuna Power Limited	101
Ambulance	102
Cyber Crime Cell	0124-2311033
Traffic helpline	1095 or 0124-2386000

Noida

Services	Contact Information
New Okhla Industrial Development Authority	2425025,26,27, Email : [email protected]
Jal office	0120 243 0656
Noida Power Company Limited	0120 – 622 6666
Income Tax Department	2530592
Noida Garbage Complaint	14420
Animal helpline	011-23967555
Public Grievances Commission	011-23370903, [email protected]
Police Station	https://gbnagar.nic.in/police/
Disaster Management	https://gbnagar.nic.in/disaster-management/
Senior Citizen Helplines	14567
U.P. Pollution Control Board	https://uppcb.tripod.com/
Fire Brigade	101
Ambulance	108
Child Helpline	1098
Chief Minister Help Line	1076
Child Helpline	1098
Women Helpline	1091
Crime Stopper Helpline	1090
UP Dial 100 Helpline	100
Ambulance	108
NIC Service Desk	1800 111 555
Election Helpline	1800 180 1950

Faridabad

Services	Contact Information
Municipal Corporation Faridabad	0129-2416464
Water Supply Department	18001025953
Dakshin Haryana Bijli Vitran Nigam Limited	1800-180-1011 , email : [email protected], Website – https://dhbvn.org.in/web/portal/contact-us
Property Tax Department	https://ulbharyana.gov.in/Faridabad/918
Waste Management	0129-2415549, 0129-2411664
People For Animals Trust	https://pfafaridabad.com/
Registrar of Societies	0129-2282701
State Pollution Control Board	0129-222531
District Grievance Redressal Officer	0129-2227936
Disaster Management	112
State Legal Services Author	18001802057
Police Station	https://faridabad.haryanapolice.gov.in/index
Police Control Room	112
Child Helpline	1098
Faridabad Traffic HelpLine	2267201
Sr. Citizen HelpLine	7290010000
Nodal Officer for Runaway Couples	9582200108
Commissioner of Police	2438000, 2437444, 2438555 [email protected]
Police	100 or 112
Fire Station	101
Ambulance	102, 2782457
Election Helpline	108
Women’s Helpline (Domestic Abuse)	181
Women Helpline	1091
Railways Enquiry	139
Hospital Emergency	27,460,182,747,005
Blood Bank	2747585-94Extn: 6480
Railway Accident Emergency Service	1072
Road Accident Emergency Service	1073	1073
Road Accident Emergency Service On National Highway For Private Operators	1033
Relief Commissioner For Natural Calamities	1070
Children Helpline	1098

Ghaziabad

Services	Contact Information
Ghaziabad Nagar Nigam	1800 1803 012, 0120-2790369, 0120-2791418
Water Supply Department	https://www.ghaziabadnagarnigam.in/water-works-department.html ,18001803012
Uttar Pradesh Power Corporation	https://www.uppclonline.com/dispatch/Portal/appmanager/uppcl/wss? _nfpb=true&_pageLabel=uppcl_static_rpf&pageID=ST_06
Property Tax Cell	0562-4090200
Waste Management	1800 2025 150
For Animals	8447955480 /9999198194
Registrar of Societies	https://uprfsc.gov.in/Contactus.aspx
Ghaziabad Development Authority	0120-4418384
Police Station	https://ghaziabad.nic.in/en/police/
Uttar Pradesh Pollution Control Board	0120-2883720
Emergency Services	1076, 100, 1098,1091, 1090, 102, 108