Raheja Ridgewood CHS, a large residential society

in Goregaon East, Mumbai, comprising 278 flats across three wings and 22 floors, supporting a diverse and active resident community. With a community of this scale, maintaining clarity in financial processes is essential for smooth governance and resident trust.

The RWA needed a system that could bring structure to accounting workflows, simplify billing and receipts, and make financial information easier to track and understand for both residents and the committee.

Here’s how Mygate ERP supported that transition.

“With Mygate, sending invoices, generating receipts & tracking dues became much more structured & easier for everyone.”

Dharmen Dixit, Secretary

Challenges for the RWA

Managing finances for a 278-home society came with several recurring challenges.

  • Lack of clarity in maintenance billing: Maintenance invoices needed to be transparent and easy for residents to understand. Explaining charges manually and addressing repeated queries added to the committee’s workload.
  • Manual receipt handling: Tracking who had paid, issuing receipts, and reconciling records required manual effort and left room for delays and inconsistencies.
  • Sundry debtors in the ledger: Monitoring outstanding dues and following up with defaulters was a major challenge without clear, system-generated visibility into ledger balances.
  • Payment tracking across residents: Managing different payment modes manually made reconciliation time-consuming and difficult to scale as society grew.

 

How Mygate ERP supported financial clarity

The committee first ensured 100% adoption of the Mygate app across all members, creating a common system for billing and payments.

  • Simplified billing through the ERP: Quarterly maintenance invoices could now be generated and shared digitally through Mygate, reducing the effort involved in preparing and distributing bills.
  • Automatic receipt generation: Receipts were created automatically once payments were made, eliminating the need for manual follow-ups and record-keeping.
  • Digital payment options for residents: With multiple digital payment modes available on the platform, residents found it easier to pay maintenance dues, while the committee could track payments more efficiently.
  • Clear visibility into dues and ledgers: Mygate’s reports helped the committee monitor outstanding dues and manage sundry debtors with better clarity, supporting more organised follow-ups.

 

Positive outcomes after implementation

The shift to Mygate ERP brought noticeable improvements to the society’s financial workflows.

  • More structured billing and receipts: Invoices and receipts are now system-generated, making them easier to manage and understand.
  • Better tracking of outstanding dues: Ledger visibility has improved, helping the committee keep track of sundry debtors more effectively.
  • Reduced manual effort for the committee: Routine accounting tasks require fewer follow-ups and less manual intervention.
  • Easier payment experience for residents: Digital payment options and automatic receipts have simplified the overall payment process.

By digitising key accounting workflows through Mygate ERP, Raheja Ridgewood CHS was able to bring greater clarity and structure to society’s finances. Billing, receipts, and dues tracking are now managed through a single system, helping the committee operate with better visibility and a more organised approach to financial governance.

Interested in Mygate?

Are you an RWA member looking to improve how your society is run? Let's schedule a quick demo.