Managing an apartment complex or gated community comes with a long checklist. Tracking dues, handling complaints, sending notices, managing bookings, coordinating with staff, ensuring transparency, the list goes on. While most solutions are built around one or two problems, Mygate brings everything together in one platform that works smoothly for both residents and management committees.

It’s not just a visitor log. It’s a living experience platform designed for every stakeholder in the community.

Take finances. One of the biggest pain points in any housing society is managing collections and tracking payments. Mygate offers a complete accounting suite that simplifies this end-to-end:

  • Auto-generation of maintenance invoices
  • Digital payment collection with instant receipts
  • Auto-reconciliation and late fee automation
  • Real-time ledgers and payment status for every flat
  • Tally sync and GST-compliant reporting
  • Downloadable reports for audits and AGMs
  • Category-wise expense tracking and budgeting tools

This gives treasurers and management committees full financial visibility without having to be accountants.

Then there’s maintenance and complaint redressal. No more paper registers, WhatsApp groups or follow-ups. Mygate’s digital helpdesk system makes it easy for residents to:

  • Raise complaints directly via the app
  • Select the complaint category and urgency
  • Get automatic assignment to staff or vendor
  • Track status in real time and rate service after closure
  • View historical complaints in one place

Management committees can set SLAs, track escalations, and monitor team performance, helping resolve issues faster and more transparently.

Amenities are another area where Mygate really shines. Whether it’s the clubhouse, party hall, guest suite, badminton court or co-working space, residents can:

  • Check the availability of amenities in real time
  • Book time slots instantly with defined rules
  • View and cancel bookings as needed
  • Receive automated confirmations and reminders
  • Enable or restrict bookings based on maintenance dues

For RWAs, this means less admin overhead and better utilisation of shared spaces.

But Mygate goes even deeper into the daily fabric of community living. Some of the lesser-known yet powerful features include:

  • Daily Help Tracking
    • Residents can view the maid, driver or gardener’s attendance
    • Mark favourites and get alerts when they check in
    • Track if they haven’t shown up on a scheduled day
  • Document Repository
    • Store and access flat-level documents securely
    • Upload gate pass documents, AGM minutes, circulars, etc.
    • Role-based access for admins and residents
  • Community Communication
    • Send important notices as push notifications, SMS or email
    • Conduct community-wide polls with results visible in-app
    • Share updates, event invites or surveys seamlessly
    • Pin notices to ensure visibility
  • Vendor and Staff Management
    • Maintain a digital directory of vendors
    • Log vendor check-ins and track visits
    • Assign work orders to third-party vendors
    • Monitor punctuality and service feedback
  • Emergency and Alert Systems
    • Residents can trigger an emergency alert from the app
    • Notification goes to guards, admins and emergency contacts
    • Admins can broadcast critical alerts like fire, water cut or medical emergencies to all flats instantly
  • Visitor and Delivery Management
    • Pre-authorise guests and get notified of arrivals
    • Track all entries and exits in real time
    • Manage deliveries and parcels digitally
    • Auto-forward delivery OTPs to guards
  • Rental and Sale Workflow Support
    • Tenants can be added or removed through digital workflows
    • Temporary access granted only post approval
    • Owners can maintain control while delegating certain app rights to tenants

And this is just scratching the surface. Mygate has over 250 features that can be enabled, customised or toggled based on the needs of each community. Whether you’re a 40-flat standalone building or a multi-phase township with thousands of units, the platform scales seamlessly.

The biggest differentiator is how everything is connected.

No juggling between five different apps or managing offline registers for some tasks. Mygate acts as a single source of truth. Everything from finances to facility usage, from gate activity to document storage, from complaints to committee communication, all in one place.

For residents, it means simplicity. For management committees, it means control. For both, it means time saved, transparency achieved and a better living experience overall.

That’s the Mygate advantage.