Prestige Song of the South
This 2000+ unit community achieved 98% maintenance collection efficiency with Mygate ERP.
About Prestige Song of the South
Prestige Song of the South stands as a testament to luxury living in Bengaluru, India. Developed by the renowned Prestige Group, this expansive residential complex occupies 33 acres in the sought-after Begur Road neighbourhood and offers a luxurious lifestyle to its residents.
The complex houses more than 2000 units, providing a wide range of modern apartments with contemporary interiors. Residents have access to a plethora of amenities, including a clubhouse, swimming pool, gym, sports courts, and landscaped gardens.
Challenges before Mygate
1. Hectic workload for RWA members:
Managing day-to-day operations in a large society with over 2,000 units was time-consuming and labour-intensive.
2. Conflict with Builder:
The RWA needed a streamlined system to address ongoing builder-related concerns effectively.
3. Outdated financial processes:
Manual financial processes lacked efficiency and transparency, posing risks to financial security and control.
4. Cluttered complaint management:
The RWA handles 150-200 complaints daily, making it difficult to manage and resolve issues efficiently without a centralized system.
Mygate’s Impact
Streamlined operations
Features Used:
- Centralized dashboard for daily operations.
- Automated processes for visitor management and approvals.
- Efficient ticketing system for complaints and resolutions.
Extensive reporting tools
Features Used:
- Transparent tracking of complaints.
- Organized reporting for escalation.
End-to-End Financial Management
Features Used:
- Vendor management for streamlined procurement.
- Automated invoicing and collection systems.
- Detailed financial reporting for enhanced transparency.
