Data Privacy
Your data, your choice
Your data, your choice
OUR PROMISE
Data privacy and information security are among the core values of Mygate, and we go the distance to uphold them. Our policies go beyond what is expected by law, so you choose what to do with your information at all times.
GUIDING PRINCIPLES
Ensuring completely transparent & legally compliant information collection at all levels
Ensuring that information collection is purpose oriented, clearly defined and maintained only for as long as it is necessary to fulfil the purpose. For example, we do not collect any demographic information on the app.
Ensuring that information is cautiously collected and handled, and that information deemed unnecessary for the stated purpose is not collected at all. On all our RWA dashboards, personal information is by default hidden.
We not only ensure that you know about all the information we are collecting, we also ensure completely transparent and legally compliant information collection at all levels.
Ensuring that personal information that is no longer necessary is deleted upon fulfilment of the purpose. For example, on our systems, all visitor entry-exit information is purged after 180 days.
ADVANCED CONTROLS
We've gone beyond what the law requires
ISO Certified
We are certified with ISO 27001:2022, the international standard for information security management. All our information storage policies are dictated by the requirements laid out under this certification.
DPDP ready
Our adherence to the Personal Data Protection Law is a clear demonstration of our unwavering dedication to user privacy. This signifies that our communities are fully equipped to uphold the legal requirements mandated by the law.
GDPR ready
We have implemented GDPR guidelines, enabling us to put the control of information in the hands of its owners. This transparency framework helps us provide world class security standards to all our users at every level of interaction.
NIST compliant
Given the information we deal with, we leave no stone unturned. We also follow the rules set by US National Institute of Standards and Technology to mitigate any organisational cybersecurity risks.
SECURITY PROTOCOLS
Industry best practices in place, such as SSL encryption, access restrictions, firewalls, RSA key sequential authentications, to ensure complete privacy of your data
The app is fully encrypted with secure data transmission and storage for all entries and transfers. You can also report any lapses by reaching out to us.
There’s no data stored on our guard devices. These devices are used only to communicate with our servers. So no, security guards can't access personal information.
We have designated a data protection officer to ensure correct processing of data across all our platforms, within GDPR guidelines and all other existing laws.
